Siemens 6AV2124-1QC02-0AX1 HMI Touch Panel

6AV2124-1QC02-0AX1 TP1500 Comfort: Stop the Clock on Your Downtime — Ship Today from Xiamen

Your line is down. Every hour the TP1500 Comfort sits dark costs you real money — production losses, penalty clauses, idle crews. We stock the Siemens 6AV2124-1QC02-0AX1 precisely for this moment. Verified unit, pre-tested, packed and ready to hand to DHL before your shift ends. No lead-time negotiation. No factory backorder. Just a working panel on its way to your site.

URGENT REQUIREMENT? Contact: [email protected] | WhatsApp: +86 18359268345

Quick Technical Datasheet

Troubleshooting & Replacement Tips

After ten years of emergency callouts, these are the failure modes and swap pitfalls that actually bite engineers on-site:

Common Failure Signatures

• Black screen on power-up, backlight audible: Backlight inverter failure or LCD ribbon delamination — not a PLC comms fault. Confirm 24 V at X80 connector before condemning the panel.
• “Connection to PLC interrupted” alarm loop: Nine times out of ten this is a corrupted WinCC runtime project, not a hardware fault. Boot to Service menu (hold top-left corner during power-on) and reload project from SD card before ordering a replacement.
• Touch drift or dead zones: Resistive digitizer degradation from UV exposure or chemical cleaning agents. Recalibrate via Start → Settings → Control Panel → TP Calibration. If drift persists after calibration, digitizer replacement is required — the 6AV2124-1QC02-0AX1 uses a discrete digitizer board, not a bonded assembly.
• Spontaneous reboots under vibration: Check the 24 V DC supply ripple — Comfort Panels are sensitive to ripple above 5%. Also inspect the SD card seating; a loose card triggers a watchdog reset on some firmware builds.
• PROFINET link drops intermittently: Integrated switch ports share a common PHY. A failing cable on Port 1 can destabilize Port 2. Isolate each port individually before assuming panel fault.

Replacement Procedure — Critical Steps

• Step 1 — Export project backup: If the old panel still powers on, use Start → Simatic → WinCC → Backup to copy the runtime project to USB. This saves hours of re-engineering.
• Step 2 — Note firmware version: Settings → System Info → Version. The replacement unit must run the same major firmware revision or higher. Downgrading firmware on a Comfort Panel is not supported and will brick the unit.
• Step 3 — IP address and device name: Record the PROFINET device name (not just the IP). TIA Portal assigns tags by device name, not IP. A mismatch causes immediate “Module failure” on the PLC side.
• Step 4 — Hardware revision check: The -0AX1 suffix is hardware revision B. It is a drop-in replacement for -0AX0 (revision A) with no project changes required. Do not attempt to install -0AX0 firmware on an -0AX1 unit.
• Step 5 — Panel cutout gasket: Inspect the IP65 gasket on the old panel. If it has taken a compression set, order a replacement gasket (Siemens part 6AV6671-8XE00-0AX0) before reinstalling — a failed gasket voids the IP65 rating within weeks in a wash-down environment.
• Step 6 — First boot sequence: On first power-up, the panel will prompt for language and date/time. Do not skip this — an incorrect system clock causes audit trail timestamps to corrupt, which is a compliance issue in regulated industries.
• Step 7 — PROFINET commissioning: Use TIA Portal → Online → Assign Device Name to push the correct PROFINET device name to the new panel before going online. The panel ships with a blank device name.

Fault Codes Worth Knowing

• 0x0000 8200: Runtime project load failure — SD card corruption or incompatible project version. Reformat SD (FAT32) and reload.
• 0x0000 4010: Communication driver not loaded — WinCC license missing or corrupted. Check license dongle or CF card license file.
• 0x0000 2001: PLC connection timeout — verify PROFINET device name assignment and subnet mask match between panel and PLC project.

Reliability in Harsh Conditions

The TP1500 Comfort was not designed for a climate-controlled server room. It was built for the floor — and the 6AV2124-1QC02-0AX1 proves it every day in environments that destroy lesser panels.

The IP65-rated front bezel keeps cutting fluid, wash-down spray, and fine metallic dust out of the display assembly. The resistive touch surface operates reliably with wet gloves — a capacitive panel would be useless in the same conditions. Internal conformal coating on the main PCB provides a secondary barrier against humidity ingress through the rear IP20 enclosure.

Vibration tolerance is validated to IEC 60068-2-6 at 1 g across the 9–150 Hz band — covering the resonance frequencies of most industrial machinery including compressors, presses, and conveyor drives. The shock rating of 15 g at 11 ms (IEC 60068-2-27) means the panel survives the kind of mechanical impact that happens when a forklift clips a control cabinet.

Thermal performance is equally serious. The fanless design eliminates the single most common failure point in industrial electronics. Operating range of 0 °C to +50 °C covers everything from cold-store logistics to foundry environments. Storage down to -20 °C means units can be warehoused in unheated facilities without risk of cold-soak damage to the LCD.

EMC performance on the -0AX1 hardware revision was specifically improved over -0AX0, with enhanced filtering on the PROFINET ports and the 24 V DC input. In high-noise environments — variable frequency drives, large contactors, welding equipment nearby — this matters. Panels that fail EMC testing in the field are almost always -0AX0 units running in environments that were upgraded after the original installation.

Global Express Logistics

Our warehouse is in Xiamen, Fujian — one of China’s primary industrial export hubs with direct access to DHL, FedEx, and UPS international gateways. This is not a drop-ship arrangement. Stock is physically on our shelves, inspected, and ready to move.

Standard dispatch timeline: Orders confirmed before 14:00 CST ship same business day. Orders confirmed after 14:00 ship next morning. You receive a tracking number by email within two hours of handover to the carrier.

DHL Express Worldwide: Xiamen to most of Europe in 2–3 business days. Southeast Asia in 1–2 days. North America in 3–4 days. Middle East in 2–3 days. DHL is our primary carrier for industrial components — their dangerous goods handling and customs brokerage experience reduces clearance delays significantly.

FedEx International Priority: Available as an alternative for destinations where FedEx has stronger last-mile coverage, particularly in North America and Latin America. Transit times are comparable to DHL.

Documentation package included with every shipment: Commercial invoice with HS code 8537.10, packing list, certificate of origin (China), and a pre-shipment inspection report. For customers requiring ECCN classification documentation or end-user certificates, contact us at order placement — we process these routinely.

Customs clearance: We declare accurate commercial values and correct HS codes on every shipment. We do not under-declare. This protects you from customs holds and penalties that would extend your downtime far beyond the original panel failure.

If your site is in a country with import restrictions on industrial electronics, contact us before ordering. We have experience routing shipments through compliant channels for customers in regulated markets.

Contact Information

📧 Email: [email protected]
💬 WhatsApp: +86 18359268345
🌐 Web: siemensplc.com
© 2026 siemensplc.com. All rights reserved.